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Privacy Policy
KNUSTART RELATIONSHIP AND RECOVERY COACHING PRIVACY POLICY
Effective Date: December 31, 2021
Last Updated: September 28, 2025
1. INFORMATION WE COLLECT
Personal Information:
- Name, email address, phone number, mailing address
- Demographic information (age, gender, location)
- Payment and billing information
- Health and wellness information relevant to coaching
- Session notes and progress records
Automatically Collected Information:
- IP address, browser type, device information
- Website usage data and analytics
- Cookies and similar tracking technologies
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2. HOW WE USE YOUR INFORMATION
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We use your information to:
- Provide coaching services and support
- Communicate about appointments and services
- Process payments and maintain records
- Improve our services and website
- Send newsletters and updates (with consent)
- Comply with legal obligations
3. INFORMATION SHARING
We do not sell, rent, or trade your personal information. We may share information:
- With your explicit consent
- With service providers (payment processors, scheduling platforms)
- To comply with legal requirements or protect safety
- In connection with business transfers (with notice)
4. DATA SECURITY
We implement reasonable security measures to protect your information:
- Secure data transmission (SSL/TLS encryption)
- Access controls and authentication
- Regular security assessments
- Secure data storage and backup systems
However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.
5. COOKIES AND TRACKING
Our website uses cookies to:
- Remember your preferences and login status
- Analyze website traffic and usage patterns
- Provide personalized content and advertisements
- Improve website functionality
You can control cookie settings through your browser preferences.
6. THIRD-PARTY SERVICES
Our website may contain links to third-party services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
Third-party services we may use:
- Google Analytics (website analytics)
- Payment processors (Stripe, PayPal, etc.)
- Email marketing platforms
- Video conferencing platforms (Zoom, etc.)
7. DATA RETENTION
We retain your information:
- For as long as necessary to provide services
- To comply with legal and regulatory requirements
- Typically for 7 years following termination of services
- You may request earlier deletion subject to legal obligations
8. YOUR PRIVACY RIGHTS
Depending on your location, you may have rights to:
- Access your personal information
- Correct or update inaccurate information
- Delete your personal information
- Port your data to another service
- Opt-out of marketing communications
- Object to processing of your information
9. CHILDREN’S PRIVACY
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we discover such information has been collected, we will delete it immediately.
10. CALIFORNIA PRIVACY RIGHTS
California residents have additional rights under the CCPA:
- Right to know what personal information is collected
- Right to delete personal information
- Right to opt-out of sale of personal information
- Right to non-discrimination for exercising privacy rights
We do not sell personal information to third parties.
11. INTERNATIONAL USERS
If you are accessing our services from outside the United States, please be aware that your information may be transferred to and processed in the United States, where privacy laws may differ from your jurisdiction.
12. CONTACT INFORMATION
For questions about these Terms or Privacy Policy, contact us at:*KnuStart, LLC
Email: contact@knustart.com
Phone: 866-369-9111
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13. CHANGES TO PRIVACY POLICY
We may update this Privacy Policy periodically. We will notify you of significant changes by posting a notice on our website or sending an email notification.
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